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· 제목 : Manage It!: Organizing It Demand and It Supply (Hardcover, 2005) 
· 분류 : 외국도서 > 컴퓨터 > 하드웨어 > 네트워크 하드웨어
· ISBN : 9781402036392
· 쪽수 : 618쪽
· 분류 : 외국도서 > 컴퓨터 > 하드웨어 > 네트워크 하드웨어
· ISBN : 9781402036392
· 쪽수 : 618쪽
목차
Preface. Introduction.- Part 1: IT Management: The Basis.- Part 2: Traditional IT Management: Organizing Demand and Supply.- Part 3: Controlling IT Facilities.- Part 4: Aspects of IT Management.- Part 5: IT Management Tomorrow.- Appendix A: Short Case Studies about the Contents of a Chapter. Appendix B: Extended Case Studies for Group Assignments. Appendix C: Concepts and Abbreviations. Appendix D: Literature. Appendix E: Explanation ITIL Service Delivery and Service Support Processes. Appendix F: Levels at Which the IT Supply and Demand Organization can Operate (Giesberts (2000)). Appendix G: Relevant Websites.- Index.
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