Usability: Gaining a Competitive Edge (Hardcover, 2002)

Preface. Committee Chairs. International Programme Committee. Part One: Keynote Speaker. Deconstructing Silos: The Business Value of Usability in the 21 st Century; G. Lindgaard. Part Two: Technical Sessions. User-Centred Design Process. A Method-Independent Process Model of User-Centred Design; T. Jokela. Use and Reuse of HCI Knowledge in the Software Development Lifecycle: Existing Approaches and What Developers Think; E. Metzker, H. Reiterer. Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design: Disentangling the Approaches for Cultural Analysis; N. Iivari. Usability of Mobile Systems. The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices: Strategic User Needs Analysis (SUNA); S. Narasimhan, G. Lindgaard. Exploring the Use of the Mobile Phone; N. Ozkan. Usability Engineering Milestones In Complex Product Development - Experiences At Nokia Mobile Phones: Industrial Experience; P. Ketola. User Requirements Analysis. Use Case Maps: A Roadmap for Usability and Software Integrated Specification; A. Alsumait, A.Seffah, T. Radhakrishnan. User Requirements Analysis: A Review of Supporting Methods; M. Maguire, N. Bevan. Usability Evaluation. Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies; N. Bevan, et al. Formal Usability Testing of Interactive Educational Software: A Case Study; D. Van Greunen, J. Wesson. Tools. EQUAL: Towards an Inclusive Design Approach to Novice Programming Languages and Computing Environments for Native Users; B. Patil, et al. MouseLupe: An Accessibility Tool for People with Low Vision; L. Silva, et al. A Framework for Rapid Mid-Fidelity Prototyping of Web Sites; D. Engelberg, A. Seffa. Web Usability. Keep on Trying: Online Securities Trading Sites; D. Morenkov. User Satisfaction, Aesthetics and Usability: Beyond Reductionism; G. Lindgaard, C. Dudek. Frameworks for Usability. Evaluating Security Tools towards Usable Security: A Usability Taxonomy for the Evaluation of Security Tools Based on a Categorization of User Errors; J. Kaiser, M. Reichenbach. Improving Usability in Decision Support Systems: Practical Use of the Decision Enquiry Approach for Requirements Analysis; C. Parker. Teaching Human-Computer Interaction: Qualitative Support for an Alternative Approach. P. Kotze, L. Oestreicher. Usability: Who Cares? Usability: Who Cares? An Analysis of Indifference Towards. Usability Within the IT Industry; T. McCoy. Author Index. Keywords Index.