Listening and Human Communication in the 21st Century (Paperback)

1. Introduction: Perspectives on Listening in the 21st Century (Andrew D. Wolvin, University of Maryland).

Part I: Theoretical Overview of Listening.

2. Listening Engagement: Intersecting Theoretical Perspectives (Andrew D. Wolvin, University of Maryland).

Part II: Listening Research Methods.

3. Qualitative Research: Critical for Understanding Listening (Michael W. Purdy, Governors State University).

4. Quantitative Research in Listening: Explication and Overview ( Graham D. Bodie, Louisiana State University and Margaret Fitch-Hauser, Auburn University).

Part III: Listening As a Cognitive and Relational Activity.

5. What Is Going On in the Mind of the Listener?  The Cognitive Psychology of Listening (Margarete Imhof, Johann Wolfgang Goethe-Universität Frankfurt).

6. Listening: A Dialogic Perspective (James J. Floyd, University of Central Missouri).

7. The Skills of Listening-Centered Communication (Judi Brownell, Cornell University).

8. Listening in a Second Language (John Flowerdew and Lindsay Miller, both Hong Kong University).

Part IV: Listening in Contexts.

9. Listening Practices: Are We Getting Any Better? (Sheila C. Bentley, Bentley Consulting).

10. Listening Pedagogy: Where Do We Go From Here? (Laura A. Janusik, Rockhurst University).

11. Perspectives on Intercultural Listening (Melissa L. Beall, University of Northern Iowa).

12. Listening in Spirituality and Religion (Diana Corley Schnapp, former Executive Director of the International Listening Association).

13. The Integrative Listening Model (Kathleen Thompson, Pamela Leintz, Barbara Nevers, and Susan Witkowski, all Alverno College).