Safety and Quality in Medical Transport Systems : Creating an Effective Culture (Hardcover, New ed)

Contents: Foreword; A tribute to Robert L. Helmreich PhD; Preface; Section I The Foundations of Organizational Culture: A brief overview of the foundations of organizational culture, Ralph N. Rogers; Achieving optimal outcomes through just culture, K. Scott Griffith; Safety climate and safety culture, Terry L. von Thaden; The financial perspective of safety, Clive Adams. Section II The Current Medical Transport Environment: The current status of air medical transport, Terry L. von Thaden; The current status of ground medical transport, Nadine Levick. Section III Safety and Risk Management: An overview of the risk-management process, Kimberly Turner; Safety management systems, Kimberly Turner; Operations safety: developing, executing and upgrading the operations plan, Bruce A. Tesmer; Improving communications to improve safety, Robin Graham; Training to improve operational safety, Terry Palmer; Operational safety training: learning from the mistakes of others, Roger Coleman; Adjuncts to safety in ground medical transport, Nadine Levick; Medical error - recognition, reporting, managing response, and limiting harm, Gregory H. Botz and John W. Crommett; Fatigue challenges in emergency medical services operations, Melissa M. Mallis; Individual provider wellness and self-care, John W. Overton Jr, Laurie Shiparski and Philip D. Authier; Post traumatic stress disorder in emergency medical services, Eileen Frazer. Section IV Methods and Tools for Improvement: Measurement and data, Donna York Clark, Kate Moore and David F.E. Stuhlmiller; Essentials of learning and improvement, Donna York Clark, Jacqueline Stocking and David F.E. Stuhlmiller; Practical applications of methodologies: LEAN, Jennifer Hardcastle, Six Sigmaa?￠, Sandra Kinkade Hutton; Teamwork and integration, Patricia Corbett. Section V Workforce Challenges: Organizational challenges within medical transport services, Eileen Frazer; The role of associations in safety and quality, Dawn M. Mancuso; Safety and war-fighting: taking action to shape the safety culture of naval aviation, Kenneth P. Neubauer; Ethical challenges, David P. Thomson. A postscript: the next steps, Eileen Frazer; Index.