Essentials of Operations Management (Paperback)

1. Introduction to Operations Management and Productivity
Part I: MANAGEMENT AND STRATEGY
2. Producitivity and Process Analysis
3. Operations Strategy
4. Managing the Operations Workfoce
5. The Balanced Scorecard Approach to Operations
6. Total Quality Management
7. Sustainable Operations
Part II: PLANNING
8. Forecasting and Aggregate Planning
9. Scheduling for Operations
10. Facility Location
11. Facility Layout and Waiying Lines
Part III: INVENTORY, LOGISTICS, AND SUPPLY CHAIN MANAGEMENT
12. Supply Chain Management
13. Inventory Management and Puchasing
14. Resource Planning
15. Project Management ....