Patient Safety: The PROACT Root Cause Analysis Approach (Hardcover)

I. Recognizing and Supporting the Value of Proaction in Healthcare

The Need for Reliability Tools in Healthcare

Creating Management Support for a Proactive Environment to Succeed

II. Event Prioritization Techniques

Failure Classification

Basic Failure Mode and Effects Analysis: The Traditional Approach

Opportunity Analysis (OA): The Modified Approach

III. Understanding Root Cause Analysis

Understanding Why Things Go Wrong

The PROACT® Root Cause Analysis (RCA) Methodology

IV. The PROACT ® Root Cause Analysis (RCA) Methodology

Preserving Event Data

Ordering the Analysis Team

Analyzing the Data: Introducing the Logic Tree

Communicate Findings and Recommendations

Tracking for Results

V. A Software Technology to Support Proaction

Automating Proactive Analyses: The Utilization of the PROACT® Suite Software Solution (Version 3.6+)

VI. From Theory to Practical Application

Case Studies

Appendix: Paradigm Shift Summary

Index