Procedures in Phlebotomy (Paperback, 4 ed)

Part 1: The Practice of Phlebotomy 1. Introduction to Phlebotomy 2. Anatomy and Physiology 3. Infectious Diseases and Their Prevention 4. Medical Terminology? NEW! 5. Equipment 6. Proper Procedures for Venipuncture 7. Special Collection Procedures 8. Pediatric and Geriatric Procedures 9. Complications of Phlebotomy 10. Point-of Care for Phlebotomists Part 2: Professional Issues 11. Interpersonal Communication and Professionalism 12. Phlebotomy Department Management 13. Total Quality in Phlebotomy Service 14. Medical-Legal Issues and Health Law Procedures Appendix A: Answers to Chapter Review Questions Appendix B: Practice Examination for Certification Appendix C: Helpful Spanish Phrases Glossary