Changing the Workplace Safety Culture (Hardcover)

Introduction Is Safety Really First? Safety Culture Subcultures An Overview of Safety Culture Neither a Buzzword nor an Easy Fix MSHA Defines Safety Culture The History of Safety and Safety Culture Safety at the WorkplaceHow Well Are We Doing?Consequence ConcentrationInjuries Almost IrrelevantUpstream ActionsNear-Miss IncidentsModern Safety CultureWork-Related and Non-Work-Related AccidentsHomes More Dangerous Than Workplaces?Status QuoH.W. HeinrichFrank E. Bird, JrBird vs. HeinrichConclusion Accident Causation TheoriesAccident SequenceFailure to Assess the RiskLack of ControlBasic Causes or Root CausesImmediate CausesContact and Exchange of EnergyInjury, Damage, or LossA Measure of SafetyConclusionSafety Culture Change Management FunctionsIntroductionSurveyManagement LeadershipWhat Is a Manager?Basic Safety Management FunctionsSafety PlanningOrganizing for SafetySafety LeadingSafety ControllingSafety Culture Change Management PrinciplesIntroductionSafety Management PrinciplesSafety Culture Change SuccessPrinciple of Safety Management ResultsPrinciple of the Key Safety AdvocatePrinciple of Safety LeadershipPrinciple of Setting Safety ObjectivesPrinciple of Resistance to Safety ChangePrinciple of Safety CommunicationPrinciple of Safety ParticipationPrinciple of Safety DefinitionPrinciple of Safety ReportingPrinciple of Safety AuthorityPrinciple of Interest in SafetyPrinciple of the Critical FewPrinciple of Safety RecognitionPast Safety Experience Predicts Future Experience PrinciplePrinciple of Safety ApplicationPrinciple of Point of ControlPrinciple of Multiple CausesConclusionA Culture of FearIntroductionEmbedded CultureInternational CultureSafety BriberyInjuries Off-the-JobUnderground Mine InjurySafety IncentivesE’s Story (as told to me)Condoned PracticeFear of ReportingDisciplineFeedbackCover-UpThe Biggest ChallengeDeclaring AmnestyCardinal RulesCreating a Safe SpaceCase StudyConclusionKey Attributes of a Positive Safety CultureIntroductionSafety as a Value Safety EthicsVisionSafety StrategyMission StatementSafety PhilosophySafety PrinciplesSafety Policy StatementHealth and Safety StandardsWhat System Are You Running?Strong Leadership in PlaceManagement TrainingCommitmentIntegrityEstablishing Authority, Responsibility, and AccountabilityDeclaration of Safety AmnestyA Trust Forum between Employees and ManagementEmployee Empowerment in SafetySafety Matters Receive AttentionDevelopment of Employees and UnionsOngoing ImprovementConstant Monitoring of ProgressSafety Standards Set and MaintainedThe Safety TeamThe WorkplaceSafety Communication SystemsBuilding Blocks of a Good Safety CultureSafety Management SystemsSafety Management SystemsRisk BasedManagement LedAudit BasedInternationally Accepted Risk-Based Safety SystemsNOSA and SPI Five-Star Safety and Health Management SystemBritish Safety Council Five-Star Health and Safety Audit SystemInternational Loss Control Institute International Safety Rating System (ISRS)British Standards Institute Occupational Health and Safety Assessment Series System (BSI-OHSAS 18001)SANS OHSAS 18001:2011SANS OHSAS 18002:2011Occupational Safety and Health Administration (OSHA) Voluntary Protection Program (VPP)ConclusionSteps toward Shifting the Workplace Safety Culture?Part 1IntroductionMajor DecisionCommitmentSafety Leadership Team (SLT)Management TrainingDeclaration of Safety Amnesty (No-Blame Culture)A Safe SpaceCredibility of Culture ChangeDevelopment of Employees and UnionsSharing of KnowledgeEmployee Empowerment in SafetyListening to the Workforce All on BoardThe Next StepsSteps toward Shifting the Workplace Safety Culture?Part 2Risk AssessmentRisk ControlEstablishing Authority, Responsibility, and AccountabilityAppointment of a Senior ManagerExample of an Accountabilities StandardSafety AuditsSafety Culture SurveyAction Plans Based on Audit ResultsTaking ActionCommunicationSafety and Organizational GoalsSteps toward Shifting the Workplace Safety Culture?Part 3IntroductionBusiness Order (Good Housekeeping)The Buildings and FloorsDemarcation of Work Areas and WalkwaysStacking and StorageSignsToilet, Washroom, and Lunchroom FacilitiesMechanical and Electrical EnvironmentErgonomic SurveysOccupational Hygiene RisksConclusionSteps toward Shifting the Workplace Safety Culture?Part 4Implementing the Safety System ControlsIntroductionManagement ControlImplementing a Safety Management System (SMS)Developing Safety System StandardsHow Does a Safety System Impact Safety Culture?Changing the CultureConclusionSteps toward Shifting the Workplace Safety Culture?Part 5IntroductionThe Safety DepartmentDuties and Functions of a Safety PractitionerSecurityOccupational HygieneSafety, Health, Environment, Quality, and Liability (SHEQR)Professional BehaviorKey RoleAppointing Champions for ChangeThe Safety AdvocatesSafety and Health Representatives (Safety Representatives)ConclusionSteps toward Shifting the Workplace Safety Culture?Part 6Monitoring ProgressKeeping the CultureRecognizing Safety AchievementsRiding the BicycleSummaryThe Aluminum Company Case StudyIntroductionThe Situation as It WasSafety in the Safety DepartmentTraining AreasSupport of Safety TeamCulture ChangeExecutive Safety CommitteeThe First FatalityThe Second FatalityMy PredecessorsThe Safety CommitteeThe ShowdownThe CEO Saves the DayProgressAchievementsSome Safety Culture Achievements during the 2 YearsConclusionAnd Then What Happened?The Copper Mine Case StudyIntroductionHow It StartedInitial ContactThe Implementation PhaseAs It WasManagement CloseoutOnly the PlantThe First External AuditThe Mine Buys into the SystemNo Follow-Up from NOSAThe ContractThe First 3 MonthsThe Safety Leadership TeamReporting HierarchyRestructuring of the Safety DepartmentInjury ManagementThe Safety and Health RepresentativesOne-UpmanshipManagers Now Attend the TrainingSafety System DevelopmentResistance to ChangeStaff DevelopmentOne Five-Star AreaCopper Company MergerNew Corporate Safety DirectorMSHA TrainingTraining of Safety and Health Representatives and the JacketsInternal Accredited Auditor TrainingExternal Audits Reductions in Injury RatesSafety Culture ChangeClosureReferencesIndex