A Life in Error : From Little Slips to Big Disasters (Paperback, New ed)

List of Figures, Foreword, Preface, Chapter 1 A Bizarre Beginning, Chapter 2 Plans, Actions and Consequences, Chapter 3 Three Performance Levels, Chapter 4 Absent-Minded Slips and Lapses, Chapter 5 Individual Differences, Chapter 6 A Courtroom Application of the SIML, Chapter 7 The Freudian Slip Revisited, Chapter 8 Planning Failures, Chapter 9 Violations, Chapter 10 Organizational Accidents, Chapter 11 Organizational Culture: Resisting Change, Chapter 12 Medical Error, Chapter 13 Disclosing Error, Chapter 14 Reviewing the Journey, Postscript, Index