The Skilled Helper (Paperback, 3 ed)

Part I: Laying the Foundations 1. Successful Helping - An Introduction 2. The Helping Relationship Part II: The Therapeutic Dialogue: Communication and Relationship-Building Skills 3. Empathic Presence and Responding - Building a Mutual Understanding 4. The Art of Probing and Summarising 5. Facilitating Client Self-Challenge: From New Perspectives to New Behaviour 6. Helper Self-Challenge and Overcoming Client Resistance Part III: The Skilled Helper Problem-Management and Opportunity-Development Approach to Helping 7. An Introduction to the Problem-Solving and Problem-Management Process 8. Stage I: Helping Clients Explore their Concerns and Tell their Stories 9. Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals 10. Stage III: Planning the Way Forward 11. How to Implement and Make it all Happen Part IV: Exercises to Assist in Becoming a Skilled Helper, and Extract from a Counselling Conversation 12. Counselling Skills Exercises 13. Extract from a Counselling Conversation