Apple Device Management: A Unified Theory of Managing Macs, Ipads, Iphones, and Appletvs (Paperback)

CHAPTER 1: THE EVOLUTION OF APPLE DEVICE MANAGEMENT

NeXT

Mac + Unix = Mac OS X

Ecosystem Coexistence

iOS Device Management

iOS + Mac OS X = macOS

Imaging Is Dead?

macOS ? Unix = appleOS

Don’t Forget The Apps

SERVERS

BALANCED APPLE SCORECARD

Access to organizational resources

Cradle to Grave device management

Directory Services

Endpoint Protection

World class support

Summary

CHAPTER 2: AGENT-BASED MANAGEMENT

Daemons and Agents

Services

LaunchDaemons and LaunchAgents

Create Your Own Daemon

Third Party Daemons

Use Lingon To See and change Daemons and Agents Easily

Working with Daemons and Agents in Scripts

Jamf

Munki

Chef

Puppet

Rootless

The Impact of UAMDM

Summary

CHAPTER 3: PROFILES

Use Apple Configurator to Create a Profile

View the Raw Contents of a Profiles

Install a Profile

View a Profile from iOS

View the Effects of a Profile on a Mac

Remove a Profile

Restrict Profile Installation on iOS

Use the Profiles Command on macOS

Summary

CHAPTER 4: A DEEP DIVE INTO MDM

Managed Preferences

Managed Client

APNs

Enrollment

UAMDM

How MDM Commands Work

Sending A Command

Profiles As Commands

Device Supervision

Summary

CHAPTER 4: EXPLORING MDM WORKFLOWS

Wiping a Device Using Profile Manager

Locking a Device Using VMware Workspace ONE

Resetting a Device Lock Using Jamf Pro

Disabling the Camera Using MobileIron

Installing a Package from Jamf Now

Pushing a Password Policy from Intune

Summary

CHAPTER 5: APPS, VPP, AND APPLICATION DISTRIBUTION

Install an ipa on iOS

Rewrapping an ipa

Install a .app on macOS

Install an installation Package on macOS

Summary

CHAPTER 6: THE APP AND OS DISTRIBUTION BUILD TRAIN

Autopkg

Autopkgr

Integrate Autopkgr With Jamf

Integrate Autopkgr With Other Products

Summary

CHAPTER 7: ACCESSING NETWORK SERVICES

Getting on the Network

802.1x

DEP and Guest Networks

Identity Providers and SaaS Apps

Accessing Files

Remote Control

Summary

CHAPTER 7: SECURING YOUR FLEET

Securing the Platform

Combat Malware on macOS

Xprotect

ClamAV

Third Party Solutions

Threat Management on iOS

Binary Whitelisting

Compliance

Centralized Log Capture and Analysis

Beyond Agents

Summary

CHAPTER 8: A CULTURE OF CONTINUAL TESTING

Manual Testing

Build A Testing Matrix

Automated Testing

Sikuli

Testplant

Expect Scripting

Kanban

Release Management

Summary

CHAPTER 9: THE FUTURE OF APPLE DEVICE MANAGEMENT

The Future Of Agents

Summary

APPENDIX 1: THE APPLE ECOSYSTEM

Antivirus

Automation Tools

Backup

Collaboration Suites and File Sharing

CRM

Development Tools, IDEs, and Text Manipulators

Digital Signage and Kiosks

Directory Services and Authentication Tools

Identity Management

Imaging and Configuration Tools

Log Collection and Analysis

Management Suites

Misc

Point of Sale

Print Servers

Security Tools

Service Desk Tools

Software Packaging and Package Management

Storage

Troubleshooting, Repair, and Service Tools

Virtualization and Emulation

Honorable Mention

APPENDIX 2: COMMON APPLE PORTS