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· 제목 : AI and UX: Why Artificial Intelligence Needs User Experience (Paperback)
· 분류 : 외국도서 > 컴퓨터 > 쌍방향/멀티미디어
· ISBN : 9781484257746
· 쪽수 : 143쪽
· 출판일 : 2020-10-17
· 분류 : 외국도서 > 컴퓨터 > 쌍방향/멀티미디어
· ISBN : 9781484257746
· 쪽수 : 143쪽
· 출판일 : 2020-10-17
목차
Part 1 ? How we got here
Chapter 1: Definitions and origins
- Define AI and UX to set the sandbox.
- What do we mean by AI?
- What do we mean by UX?
- How both UX and AI began out of the dawn of the computer age
- What is their common DNA
Chapter 2: Learning from the past
- Early applications, successes and failures of AI
? Multiple AI winters
? Hope, hype, success, failure, and rebirth
- Why UX ‘wasn’t a thing’ for decades, then became mainstream
? Computing becomes personal
? Web democratizes access to information
- Suddenly, convergence
Part 2 ? Where are we now
Chapter 3: AI enabled products are emerging all around us
- Reaching the inflection point
- Ubiquitous computing, and embedded AI
? Overview of the verticals of AI investment
? Describe solutions underway for product development
? Elaborate on the opportunity that ambient and ubiquitous computing promises
- How AI has failed because of bad UX
? ExamplesChapter 4: Where can AI go terribly wrong
- Singularity, self-awareness and dystopianism isn’t the real problem, for now
- More pressing is how failures impact adoption and technological advances.
- Our ethics and trust have not matured to the pace of AI.? Acknowledgement of doomsday scenarios
? Implications of ethics and consumer trust
? Bandwagon of minimum viable product (MVP) as a recipe for AI failure
Part 3 ? Where are we going?
Chapter 5: A UX framework for success
- How to make AI more usable and useful
- It’s the process: UX, evidence-based design and the application of design principles to AI
- Design thinking models with an emphasis on UX research
- Key user centered design elements, such as design problem definition, context of use, environment of use, task flow analysis and iterative testing
- UX framework for AI with illustrative examples
- Framing AI around context, interaction and trust
Chapter 6: Implications for the future
- Supporting new product development: Applying the UX framework.
? Core foundations based on context, interaction and trust will permeate new services that improve upon Internet of Things (IoT), voice, automation
- Allocation of function between humans and AI
- Workforce implications
