Microsoft Conversational AI Platform for Developers: End-To-End Chatbot Development from Planning to Deployment (Paperback)

Chapter 1: Introduction to the Microsoft Conversational AI Platform

Goal: This chapter will cover the basics of the conversational AI platform build by Microsoft, as well as outline key-concepts and design principles.

1.1 Key concepts of Conversational AI

1.2 Service offerings around Conversational AI in Microsoft Azure

1.3 Usage scenarios of Conversational AI

Chapter 2: Introduction to the Microsoft Bot Framework

Goal: The second chapter, should give an introduction into the core principles of the Microsoft Bot Framework and its tools and services.

2.1 Key concepts of the Microsoft Bot Framework

2.2 Bot Framework SDK and Tool Offerings

2.3 Bot Framework Skills ? Re-Usable Bot Components

2.5 Azure Bot Service ? A Bot Hosting Platform

Chapter 3: Introduction to Azure Cognitive Services

Goal: This chapter gives an overview on the various Cognitive Services, which can be used to add intelligence as a service to a chatbot.

3.1 Language category ? Extract Meaning from Unstructured Text

3.2 Vision Category ? Analyze Content within Images

3.3 Best-Practices for combining Cognitive Services within a Chatbot

Chapter 4: Designing a Chatbot

Goal: The aim of this chapter is to outline which design guidelines should be followed in order to build a successful chatbot.

4.1 Design Principles of a Chatbot

4.2 Conversation Flow

4.3 User Experience

4.4 Visual Elements (Cards, Buttons and more)

Chapter 5: Building a Chatbot

Goal: Chapter 5 will be focusing on how to build a chatbot using Microsoft Bot Framework Composer in a no-code/low-code approach as well as adding additional functionality to such a bot using code.

5.1 Bot Framework templates and solutions

5.2 Using Dialogs and Triggers

5.3 Adding Language Understanding & Language Generation

5.4 Integrating QnA Maker and other Web APIs

Chapter 6: Testing a Chatbot

Goal: This chapter will be focusing on the process of testing a chatbot using Microsoft’s Bot Framework emulator to test and debug a chatbot.

6.1 Introduction to the Bot Framework Emulator

6.2 Testing a Chatbot using the Bot Framework Emulator

6.3 Debugging and tracing Language Understanding

Goal: Chapter 8 will outline all aspects of deploying a local developed chatbot to Microsoft Azure, in order to host the code within a scalable Azure environment.

7.1 Publishing Chatbots through Azure CLI

7.2 Publishing Chatbots through Composer 

7.3 Publishing Chatbots through CI/CD with Azure DevOps

Chapter 8: Connecting a Chatbot with Channels

Goal: The last chapter should give an overview of the supported channels and how to connect a chatbot to those channels.

8.1 Azure Bot Service Supported Channels

8.2 Connect a Chatbot to Web Chat

8.3 Connect a Chatbot to Microsoft Teams

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