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· 제목 : Business Process Orientation: Gaining the E-Business Competitive Advantage (Hardcover)
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781574442946
· 쪽수 : 208쪽
· 출판일 : 2001-01-24
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781574442946
· 쪽수 : 208쪽
· 출판일 : 2001-01-24
목차
The History of Business Process Orientation
Defining and Measuring BPO
BPO and Organizational Performance
Benchmarking Using the BPO Maturity Model
Introducing BPO to Service Operations
BPO and Supply Chain Management
Implementing and Evaluating BPO Effectiveness
