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· 제목 : Chat Reference: A Guide to Live Virtual Reference Services (Paperback) (A Guide to Live Virtual Reference Services)
· 분류 : 외국도서 > 언어학 > 문헌정보학 > 일반
· ISBN : 9781591580003
· 쪽수 : 225쪽
· 출판일 : 2003-07-30
· 분류 : 외국도서 > 언어학 > 문헌정보학 > 일반
· ISBN : 9781591580003
· 쪽수 : 225쪽
· 출판일 : 2003-07-30
목차
Preface Chapter 1: Introduction to Chat and Basic Real-Time Software Chapter 2: Advanced Real-Time Software Chapter 3: The Audience for Online Library Assistance in Real-Time Chapter 4: Selecting Real-Time Software for Your Users and Library Chapter 5: The Human Element Chapter 6: Training Chapter 7: Everyday administration of a Chat Reference service Chapter 8: Guidelines and Policies for Reference in Real-Time Chapter 9: The Reference Interview Online Chapter 10: Promoting Online Real-Time Reference Services
