The SAP Project: More Than a Survival Guide (Paperback)

Acknowledgments ... 15 1. Surviving in SAP Projects ... 17 1.1 Why Are SAP Implementations So Difficult? ... 17 1.2 Levels of Preparation Required ... 20 1.3 What this Book Will Do for You ... 22 1.4 Factors Critical to Success ... 23 1.5 How the Book Will Be Organized ... 26 2. How an SAP Implementation Changes Business ... 29 2.1 Modifying Major Business Processes ... 31 2.2 Building New Skills in the Project Team ... 36 2.3 Transforming SAP into a Company Asset ... 39 3. The ASAP Methodology ... 43 3.1 ASAP Components ... 45 3.2 Phase One: Project Preparation ... 50 3.3 Phase Two: Business Blueprint ... 52 3.4 Phase Three: Realization ... 54 3.5 Phase Four: Final Preparation ... 56 3.6 Phase Five: Go-Live and Support ... 58 3.7 Quality Gates ... 60 4. Types of SAP Projects ... 63 4.1 Full-Scale Implementation Projects ... 65 4.2 Upgrade Projects ... 73 4.3 Pre-Built Package Projects ... 82 5. Start-Up Logistics ... 89 5.1 Project Preparation Timeline ... 90 5.2 Project Meeting Schedules ... 92 5.3 Headcount Forecasting and Ramp-Up Planning ... 96 5.4 Initial Planning for Integrator Selection ... 99 5.5 Project Procurement ... 108 5.6 Space Planning for Project Activities ... 112 5.7 Preliminary Project Budgeting ... 113 6. Systems Integrator Selection and Contracting ... 117 6.1 Integrator Selection ... 118 6.2 Integrator Contracting ... 127 6.3 Integrator Onboarding ... 139 7. SAP's Role in the Project ... 141 7.1 Consultant Resources ... 142 7.2 Custom Development ... 144 7.3 Software Fixes ... 147 7.4 Training ... 149 7.5 Technical Services ... 154 7.6 Value Management ... 158 8. Project Planning ... 163 8.1 Defining the Project Schedule ... 164 8.2 Setting Top-Level Requirements ... 175 8.3 Achieving Cost Savings ... 178 9. Knowledge Management ... 183 9.1 Documentation ... 184 9.2 Knowledge Management Strategy ... 187 10. Project Organization ... 199 10.1 High-Level Project Organization ... 200 10.2 Program Management ... 206 10.3 Functional Workstream Leads ... 210 10.4 Horizontal Workstreams ... 214 11. Project Governance ... 219 11.1 Project Charter ... 220 11.2 Oversight and Guidance ... 229 11.3 Risk Management ... 231 11.4 Team Rewards and Recognition ... 237 12. Building the Right Project Team ... 241 12.1 Team Recruitment and Selection ... 243 12.2 Onboarding the Project Team ... 249 12.3 Delivering Project Results ... 255 12.4 Roll-Off and Reintegration ... 257 13. Business Blueprinting ... 261 13.1 Blueprinting Sessions ... 262 13.2 Design Documentation ... 277 13.3 Localization ... 288 13.4 Closing the Business Blueprinting Phase ... 291 14. Realization ... 293 14.1 Transition to Realization ... 295 14.2 Organizing for Realization ... 304 14.3 Project Management ... 310 15. Configuration and Custom Objects Build ... 327 15.1 Configuration and Custom Development ... 329 15.2 Security Design ... 341 16. Systems Testing ... 355 16.1 Structure of Systems Testing ... 356 16.2 Systems Testing Processes ... 361 16.3 Using Testing Systems ... 372 16.4 Systems Test Entrance and Exit Criteria ... 374 17. Data, Reports, EDI, and Security and Internal ... 379 17.1 Data ... 380 17.2 Report ... 391 17.3 Electronic Data Interchange ... 400 17.4 Security and Internal Controls ... 407 18. Building System Environments ... 417 18.1 The SAP Landscape ... 419 18.2 Environment and Client Structure ... 422 18.3 Infrastructure Build and Test ... 431 18.4 Performance and Failover Testing ... 434 19. Change Management ... 439 19.1 Business Transformation ... 440 19.2 Change Impacts ... 442 19.3 Stakeholder Management ... 452 19.4 Organizational Design ... 456 19.5 Project Communication ... 459 20. Continuous User Training ... 463 20.1 Course Dev