Love 'Em or Lose 'Em: Getting Good People to Stay (Paperback, 5)

Preface/Introduction How to Read This Book 1 ASK What Keeps You?--Do you know what they want? 2 BUCK It Stops Here--Who's in charge of keeping them? 3 CAREERS Support Growth--Are you building their future or are you in the way? 4 DIGNITY Show Respect--Do they know that you respect them? 5 ENRICH Energize the Job--Do your people have to leave to find growth and challenge? 6 FAMILY Get Friendly--Avoid making your employees choose between work and family life. 7 GOALS Expand Options--There are five career paths other than up. 8 HIRE Fit Is It--Make a match or start from scratch. 9 INFORMATION Share It--Do you have it? Do you hoard it? 10 JERK Don't Be One--Are you one? 11 KICKS Get Some--Are we having fun yet? 12 LINK Create Connections--If you build them, they will stay. 13 MENTOR Be One--Are they learning from you? 14 NUMBERS Run Them--Calculate the cost of loss. 15 OPPORTUNITIES Mine Them--Will they find them inside or outside? 16 PASSION Encourage It--Help them find the work they love-without leaving. 17 QUESTION Reconsider the Rules--Which will you keep: the rules or the people? 18 REWARD Provide Recognition--Which matters more: praise or pay? 19 SPACE Give It--Are your people on a short leash? 20 TRUTH Tell It--The truth hurts-or does it? 21 UNDERSTAND Listen Deeper--When you tune out, you lose out-and they move out. 22 VALUES Define and Align--What matters most to them? 23 WELLNES Sustain It--Are they sick or tired? 24 X-ERS AND OTHERS Handle with Care--They are different. Can you keep them? 25 YIELD Power Down--Give it up to keep them. 26 ZENITH Go for It--Sustain your commitment to engagement. Calling all Managers of Managers Notes Acknowledgments Index About the Authors