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· 분류 : 외국도서 > 경제경영 > 의사결정/문제해결
· ISBN : 9781848215160
· 쪽수 : 128쪽
· 출판일 : 2013-01-18
목차
LIST OF FIGURES ix
LIST OF TABLES xi
INTRODUCTION xiii
CHAPTER 1. ALTERATION OF DECISION-MAKING PROCESSES IN ORGANIZATIONS 1
1.1. Decisional processes 1
1.2. Introduction of ICT in organizations 5
1.3. The decision-making process revisited 7
1.4. Conclusion 9
CHAPTER 2. NEW DECISION-MAKING PROCESSES 11
2.1. Examination of the context of such decision-making 11
2.2. Context and decision-making 14
2.3. Experiment 15
2.4. Conclusion 18
CHAPTER 3. THE NEED TO COOPERATE 21
3.1. Cooperation: definitions 21
3.2. Types of cooperation 27
3.2.1. Complementary cooperation 27
3.2.2. Interdependent cooperation 28
3.2.3. Negotiated cooperation 28
CHAPTER 4. COOPERATIVE DECISION-MAKING 31
4.1. Process of collaborative decision-making 34
4.2. Model of the process of collaborative decision-making 36
CHAPTER 5. ACTIVITY SUPPORT SYSTEMS 39
5.1. Interactive decision support systems 39
5.2. Business intelligence 42
5.3. Intelligent or knowledge-based DSSs 43
5.4. Cooperative knowledge-based systems 46
5.5. Group Decision Support Systems (GDSSs) 49
5.6. Facilitation of group decision-making 51
5.7. Collaborative engineering 55
5.8. Cooperative design approach 56
5.9. Cooperative systems 57
5.10. Workflow 60
5.11. Cooperative multi-agent systems 62
CHAPTER 6. COOPERATIVE DECISION SUPPORT SYSTEMS: CDSSS 65
6.1. Distributed DSSs 65
6.2. Proposal of an architecture 66
6.2.1. Interpersonal communication tool 69
6.2.2. Task management tool 69
6.2.2.1. Support for management of non-nominal situations 70
6.2.2.2. Planning support tool in the context of distance learning 73
6.2.2.3. Conclusion 75
6.2.3. Knowledge capitalization tool 75
6.2.3.1. Knowledge capitalization: a process-oriented model 76
6.2.4. Dynamic human/computer interaction tool 80
6.3. Process of group decision-making 81
6.4. Conclusion 88
GENERAL CONCLUSION 91
BIBLIOGRAPHY 95
INDEX 105
