Twelve Keys to Sustainable Company Success (Paperback)

PART 1. LEADERSHIP KEY 1 VISION? MISSION? WHAT REALLY WORKS KEY 2 DEPLOYMENT. MAPPING THE WAY KEY 3 THE COMPANY’S PEOPLE. DEVELOPING ORGANIZATIONAL CAPABILITY PART 2. OPERATIONS KEY 4 CUSTOMER VALUE. CREATING A COMPETITIVE ADVANTAGE KEY 5 CONTINUOUS IMPROVEMENT. ACHIEVING SUPERIOR QUALITY AND PRODUCTIVITY KEY 6 INNOVATION. CONTINUOUSLY CREATING THE FUTURE KEY 7 MEASUREMENT. USING MEASURES TO GET DESIRED RESULTS KEY 8 PROFITABILITY. A NEW DISCIPLINE FOR COST AND INCOME MANAGEMENT PART 3. RESULTS KEY 9 THE WORLD OUTSIDE. ACHIEVING SUCCESS IN CHANGING ENVIRONMENTS KEY 10 OUTCOMES AND ETHICS. THINKING AHEAD IN A FRAMEWORK FOR BEHAVIOR KEY 11 EXCELLENCE. RAISING THE BAR IN ALL THAT WE DO KEY 12 CHANGE AND CELEBRATION. ENJOYING THE EXPERIENCE; CELEBRATING SUCCESS