The Accord Agent: Managing Intense, Problematic Social interactions within Business Environments (Paperback)

Safe Within the Walls: Communication, Control, and De-escalation of Mentally Ill and Aggressive Inmates for Correctional Officers in Prison Facilities (Hardcover)

The Accord Agent: Managing Intense, Problematic Social interactions within Business Environments (Hardcover)

The Coordinator: Managing High-Risk High-Consequence Social Interactions in an Unfamiliar Environment (Paperback, 2, Revised & Expan)

Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals: Special Edition (Paperback)

From Chaos to Compliance: Communication, Control, and De-escalation of Mentally Ill & Aggressive Offenders: A Comprehensive Guidebook for Parole and P (Hardcover)

The Coordinator: Managing High-Risk High-Consequence Social Interactions in an Unfamiliar Environment (Paperback, 2, Revised & Expan)