Digital Technologies for Global Sourcing of Services: 14th International Workshop on Global Sourcing of Information Technology and Business Processes, (Paperback, 2020)

Gravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy.- How Agility can be Increased in IT Sourcing and Contracting: Learnings from an Autonomous Driving Case.- IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study.- Digital maturity: a survey in the Netherlands.- Smart Contracts for Global Sourcing Arrangements.- Outsourcing and Offshoring to Individuals.- Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach.- Towards Business Services 4.0 - Digital Transformation of Business Services at a Global Technology Company.- What Do You See In Your Bot? Lessons from KAS Bank.- Designing a sourcing ecosystem for strategic innovation through “big data” applications.