Six SIGMA+Lean Toolset: Mindset for Successful Implementation of Improvement Projects (Hardcover, 2, 2013)

Introduction.- DEFINE - What is the Problem?.- MEASURE - How Big is the Problem?.- ANALYZE - What are the Root Causes of the Problem?.- IMPROVE - What are the Solutions for Eliminating the Causes?.-CONTROL - How can the Improvement's Sustainability be Ensured?