Customer Evaluations of Service Failure and Recovery Encounters (Paperback)

The Art of Spending Money : Simple Choices for a Richer Life (Paperback, International Edition) - 모건 하우절 원서

The Cafe on the Edge of the World : A Story About the Meaning of Life (Paperback) - 원서

Atomic Habits : An Easy & Proven Way to Build Good Habits & Break Bad Ones (Paperback) - 『아주 작은 습관의 힘』원서

Factfulness: Ten Reasons Were Wrong about the World-And Why Things Are Better Than You Think (Paperback) - 팩트풀니스 원서

Story of the World, Vol. 1: History for the Classical Child: Ancient Times (Paperback, Revised)