Hotel Restaurant Service English

part Ⅰ. Hotel English
Unit 1. Booking a hotel room
Unit 2. Checking into the hotel
Unit 3. Hotel Problems
Unit 4. Telephone facilities
Unit 5. Cleaning services
Unit 6. Housekeeping
Unit 7. At the reception desk
Unit 8. Choosing a restaurant
Unit 9. Room service
Unit 10. Extending your stay
Unit 11. Extending check-out time
Unit 12. Checking out of the hotel

part Ⅱ. Restaurant English
Unit 13. Reserving a table
Unit 14. Arriving at the restaurant
Unit 15. Ordering breakfast
Unit 16. Ordering lunch and dinner
Unit 17. Ordering drinks
Unit 18. Ordering dessert
Unit 19. Complaints
Unit 20. The bill
Unit 21. Fast food
Unit 22. At the bar
Unit 23. Hotel Manual