항공실무영어

Ⅰ Check-In Service
Unit 1 Airline Reservations
Unit 2 Ticketing
Unit 3 Airline Check-in

Ⅱ Cabin Service
Unit 1 Passenger Boarding
Unit 2 Seating Arrangement
Unit 3 Preparation for Take-off
Unit 4 Pre-Departure Service
Unit 5 Beverage and Meal Service
Unit 6 In-flight Entertainment Service
Unit 7 In-flight Sales
Unit 8 C. I. Q. Information
Unit 9 Landing and Deplaning

Ⅲ Personal Touches
Unit 1 Handling Sick Passengers
Unit 2 Service and Comfort
Unit 3 Monitoring Service

Ⅳ Overseas Lay over
Unit 1 Immigration and Customs Procedure
Unit 2 Hotel Check-In
Unit 3 In the Hotel Room
Unit 4 Concierge & Special Requests
Unit 5 Hotel Check-Out
Unit 6 In the Restaurant
Unit 7 Shopping
Unit 8 Renting a Car

Ⅴ Cabin Announcement English
Unit 1 Routine Announcements
Unit 2 Irregular Announcements

APPENDIX
1. Airline Terminology
2. Survival English for Traveling
3. Basic Grammar for Dialogue