글로벌 서비스 영어

Chapter 1. Greetings

Unit 1. Introducing yourself
Unit 2. Greetings

Chapter 2. Airlines

Unit 1. Airline Reservation
Unit 2. Airport Check in
Unit 3. Boarding a plane
Unit 4. Inflight service
Unit 5. Passport Control and Customs
Unit 6. Meeting at the airport
Unit 7. Tourist information center at the airport

Chapter 3. Hotel

Unit 1. Hotel Reservation
Unit 2. Check in Hotel
Unit 3. Doorperson and Bellboy
Unit 4. Telephone Operator
Unit 5. Room Service
Unit 6. Housekeeping
Unit 7. Laundry service
Unit 8. At the Bar
Unit 9. Breakfast
Unit 10. Dinner
Unit 11. Swimming pool
Unit 12. Fitness center
Unit 13. Money exchange
Unit 14. Concierge
Unit 15. Check out
Unit 16. Hotel Manners and Etiquettes

Chapter 4. Situational Conversation

Unit 1. Local Transportation
Unit 2. At the cafe
Unit 3. Coffee
Unit 4. Fast food restaurant
Unit 5. Asking for directions
Unit 6. Shopping
Unit 7. At the clinic
Unit 8. Pharmacy
Unit 9. Post Office
Unit 10. City Tour
Unit 11. Cruise Ship
Unit 12. Situational Conversation

Chapter 5. Food and Beverage

Unit 1. Kitchen Tools
Unit 2. Cooking Methods
Unit 3. Ingredients
Unit 4. Restaurant Equipment


Chapter 6. Korean Cuisine


Unit 1. Korean meals
Unit 2. Street food in Korea
Unit 3. Korean Restaurants
Unit 4. Bar in Korea
Unit 5. Korean Cafe Culture
Unit 6. Holiday food in Korea


Chapter 7. E-Mails and Letters