The Irwin Handbook of Telecommunications Management (Hardcover, 3rd)

Part I: Principles of Telecommunications Systems.

Chapter 1: Introduction to Telecommunications.

Chapter 2: Voice Transmission Principles.

Chapter 3: Data Communication Systems.

Chapter 4: Data Communications Protocols.

Chapter 5: Pulse Code Modulation.

Chapter 6: Outside Plant.

Chapter 7: Structured Wiring Systems.

Part II: Switching Systems.

Chapter 8: Circuit Switched Network Systems.

Chapter 9: Local Switching Systems.

Chapter 10: Tandem Switching Systems.

Chapter 11: Signaling Systems.

Chapter 12: Common Equipment.

Part III: Transmission Systems.

Chapter 13: Lightwave Communications.

Chapter 14: Microwave Radio Systems.

Chapter 15: Satellite Communications.

Chapter 16: Mobile and Cellular Radio Systems.

Chapter 17: Wireless Communications Systems.

Chapter 18: Video Systems.

Part IV: Customer Premises Equipment.

Chapter 19: Station Equipment.

Chapter 20: Key Telephone Systems.

Chapter 21: Private Branch Exchanges.

Chapter 22: Automatic Call Distribution Equipment.

Chapter 23: Computer Telephone Integration.

Chapter 24: Voice-Processing Systems.

Chapter 25: Centrex Systems.

Chapter 26: Electronic Messaging Systems.

Chapter 27: Facsimile Systems.

Part V: Telecommunication Networks.

Chapter 28: The Integrated Services Digital Network.

Chapter 29: Local Area Network Principles.

Chapter 30: Local Area Network Equipment.

Chapter 31: Wide Area Data Networks.

Chapter 32: Broadband Networks.

Chapter 33: Internetworking.

Chapter 34: Enterprise Networks.

Chapter 35: Network Design Principles.

Chapter 36: Network Testing Principles.

Chapter 37: Network Management.

Chapter 38: Future Developments in Telecommunications.

Appendix A: Principles of Electricity Applied to Telecommunications.

Appendix B: Principal Voice and Data Standards of the International Telecommunications Union.

Appendix C: Telecommunications Manufacturers and Vendors.

Appendix D: Sources of Additional Technical Information: Standards Institutions, Trade Associations, and Trade Publications.

Appendix E: Network Design Tables.

Appendix F: Domestic and International Dialing Codes.

Appendix G: Telecommunications Acronym Dictionary.