Building High Performance Government Through Lean Six SIGMA: A Leader's Guide to Creating Speed, Agility, and Efficiency (Hardcover)

Preface; Introduction: ROI of Lean Six Sigma for the Federal Government; PART 1: How Lean Six Sigma Works in the Federal Space; Chapter 1: Profit vs. Mission Effectiveness; Chapter 2: Complexity and Regulations; Chapter 3: Authority and Accountability Challenges; Chapter 4: Initiative Overload; Chapter 5: Incentives and Motivation; PART 2: Thinking Strategically about Deployment in Your Organization; Chapter 6: Business Transformation: Best LSS practices from the private sector; Chapter 7: Initiative Management; Chapter 8: Strategy to Execution: Value Chain Optimization; Chapter 9: Human Capital Planning; Chapter 10: Financial Controls and Results Realization; Chapter 11: Case Study; Epilogue; Appendix 1: Highlights on Lean Six Sigma