Strategic Continuous Process Improvement (Hardcover)

Preface
Acknowledgments
Introduction
Part I: CPI Framework
Chapter 1. Why Another Book on CPI
Chapter 2. Identifying a CPI Opportunity
Part II: CPI Options
Chapter 3. Why CPI Options and Benchmarks Are Available
Chapter 4. What Are the Characteristics of Each Option
Chapter 5. Mapping CPI Characteristics Against Your Problem
Part III: Executing the Improvement Process
Chapter 6. Identifying the Correct CPI Tool
Chapter 7. The Role of Governance, Performance Reviews, Cascading, and Communication
Part IV: World Class CPI
Chapter 8. "Moving the Needle
Chapter 9. Summary and Conclusions
Index