Operations Management for Business Excellence : Building Sustainable Supply Chains (Hardcover, 4 ed)

1. Operations and Strategy 2. Demand Management and Forecasting in Operations 3. Capacity and Revenue Management 4. Process Design and Strategy 5. Applying Lean Thinking to Operations 6. Achieving Balanced Results and Measuring Performance 7. Quality Management and Product Design 8. Inventory and Resource Planning9. Collaborative Supply Chains 10. Advanced Supply Chain Concepts: Technology and Sustainability