Exploring Information Systems Research Approaches : Readings and Reflections (Hardcover)

Preface

Acknowledgements

Part 1: The impact of group support systems on decision-making and group creativity

Introduction

S M Newell

1. Group support systems through the lens of action research

R Davison, S Querishi, G-J Vreede, D Vogel & N Jones

2. Understanding computer mediated decisions

E Trauth & L Jessup

3. Group communications and computer-mediated communication

C-L Sia, B Tan & K K Wei

4. Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working

N Hayes & G Walsham

Part 2: The impact of IT on organizations

Introduction

S M Newell

5. Paradox lost? Firm level evidence on the returns to information systems spending

E Brynjolfsson & L Hitt S D Hunter

6. Information technology and the nature of work: From the productivity paradox to the Icarus paradox

A Pinsonneault & S Rivard

7. The great divide between qualitative and quantitative and individual and organizational measures

Y Chan

8. The impact of IT investment on enterprise performance: a case study

M Cline & C S Guynes

 

Part 3: Interorganizational systems and process improvements

Introduction

M L Markus

9. Competing though EDI at Brun Passot: achievements in France and ambitions for the Single European Market

T Jelassi & O Fignon

10. Coordination and virtualization: the role of electronic networks and personal relationships

R Kraut, C W Steinfield, A P Chan, B Butler & A Hoag

11. Business value of information technology: a study of electronic data interchange

T Mukhopadhyay, S Kekre & S Kalathur

12. The performance impacts of quick response and strategic alignment in specialty retailing

J W Palmer & M L Markus

Part 4: IT Impact on markets

Introduction

M L Markus

13. Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations

A Kambil & E van Heck

14. The Merchant of Prato ? revisited: toward a third rationality of information systems

K Kumar & H G van Dissel

15. Do electronic marketplaces lower the price of goods?

H G Lee

16. Next-generation trading in futures markets: a comparison of Open Outcry and Order Matching systems

B W Weber

Part 5: Global and societal issues

Introduction

R D Galliers

1. Cross-cultural software production and use: a structuration analysis

G Walsham

2. Key issues in information systems management: an international perspective

R Watson, G G Kelly, R D Galliers & J C Brancheau

3. The global digital divide: a sociological assessment of trends and causes

G S Drori & Y S Jang

4. Information technology and transitions in the public service: a comparison of Scandinavia and the United States

K V Andersen & K L Kraemer

Author index

Subject index