Qualitative Research in Technical Communication (Hardcover)

1 IntroductionJames Conklin & George F. Hayhoe 2 Qualitative Research in Technical Communication: Issues of Value, Identity, and UsePatricia Sullivan & Rachel Spilka 3 Evaluating Qualitative Inquiry in Technical and Scientific Communication: Toward a Practical and Dialogic ValidityAnn M. Blakeslee, Caroline M. Cole, & Theresa Conefrey 4 The Future of Technical Communication: How Innovation, Technology, Information Management, and Other Forces Are Shaping the Future of the ProfessionBarbara Giammona 5 Modeling Information for Three-dimensional Space: Lessons Learned from Museum Exhibit DesignSaul Carliner 6 Toward a Meaningful Model of Technical CommunicationHillary Hart & James Conklin 7 The Role of Rhetorical Invention for Visuals: A Qualitative Study of Technical Communicators in the WorkplaceTiffany Craft Portewig 8 A Work in Process: A Study of Single-source Documentation and Document Review Processes of Cardiac DevicesLee-Ann Kastman Breuch 9 A Call for New Courses to Train Scientists as Effective Communicators in Contemporary Government and Business SettingsScott A. Mogull 10 Proceeding with Caution: A Case Study of Engineering Professionals Reading White Papers Russell Willerton 11 Using Web 2.0 to Conduct Qualitative Research: A Conceptual Model Christopher Thacker & David Dayton 12 Heuristic Web Site Evaluation: Exploring the Effects of Guidelines on Experts’ Detection of Usability Problems Marieke Donker-Kuijer, Menno de Jong, and Leo Lentz 13 Making and Acting: Ethnographi Development of a Case Study Approach Thomas Vosecky, Marika Seigel, & Charles Wallace 14 Integrating Experts and Non-Experts in Mathematical Sciences Research Teams: A Qualitative ApproachLinda Phillips Driskill & Julie Zeleznik Watts 15 Team Learning in Usability Testing Michael Hughes & Tom Reeves 16 Qualitative Research in Technical Communication: A Review of Articles Published from 2003 to 2007 Debbie Davy & Christina Valecillos 17 ConclusionGeorge F. Hayhoe & James Conklin