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· 제목 : Smart Questions: Learn to Ask the Right Questions for Powerful Results (Paperback)
· 분류 : 외국도서 > 경제경영 > 의사결정/문제해결
· ISBN : 9780470894071
· 쪽수 : 320쪽
· 출판일 : 2010-06-01
· 분류 : 외국도서 > 경제경영 > 의사결정/문제해결
· ISBN : 9780470894071
· 쪽수 : 320쪽
· 출판일 : 2010-06-01
목차
Preface xi
1 Introducing the Smart Questions Approach: Moving Beyond Problem Solving to Creating Solutions 1
2 SQA Phase 1: Getting People Involved 43
3 SQA Phase 2: Selecting a Focus Purpose 87
4 SQA Phase 3: Creating an Ideal Future Solution 132
5 SQA Phase 4: Building a Living Solution for Today and Tomorrow 180
6 The Power of SQA: Two Case Studies 230
7 SQA in Organizations and Society 264
References 283
Acknowledgments 285
The Authors 287
Index 289
