Managing for Excellence: The Guide to Developing High Performance in Contemporary Organizations (Paperback, Revised)

The Need for a New Model of Leadership.

The Manager as Technician or Conductor: Heroic Models of Leadership.

The Post-Heroic Leader: The Manager-as-Developer.

Overarching Goals.

Getting the Most from Everyone: Developing and Utilizing Subordinates' Abilities.

Building a Shared-Responsibility Team.

You Can Get There from Here: Moving from Adequacy to Excellence.

How to Get There from Here Even if You're Starting Upstream without a Paddle: Implementation under Tough Conditions.

Final Words.

Afterword: Ten Myths of Post-Heroic Leadership.

Appendix.

Bibliography.

Index.