Business Strategy (Paperback, 2 ed)

Key concept index; Acknowledgements; An introduction to the strategic process - Strategy and strategic objectives; Internal analysis - The business organization: competences and activities; Human resources and culture; Financial analysis and performance indicators; Products and markets; External analysis - Analysis of the macroenvironment; Analysis of the competitive environment; Strategies: core competence, generic and hybrid strategies; Strategic implementation and management - Evaluation and selection of strategies; Strategic implementation; Strategic development; Quality, operations, performance and benchmarking; International and global strategies; Social responsibility and business ethics; Strategic management: present and future trends; The case studies and scenarios; Glossary; Index.