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· 제목 : Quality Management Essentials (Paperback)
· 분류 : 외국도서 > 경제경영 > 품질관리
· ISBN : 9780750667869
· 쪽수 : 224쪽
· 출판일 : 2006-12-11
· 분류 : 외국도서 > 경제경영 > 품질관리
· ISBN : 9780750667869
· 쪽수 : 224쪽
· 출판일 : 2006-12-11
목차
Preface 1, Basic concepts of Quality, Quality Management and the ISO regulatory frameworks 2, How we think about quality and how to achieve quality 3, Managing quality using ISO 9000 4, Managing quality in practice using the process approach AppendicesPlanning, documenting and measuring quality: QMS forms and processes Making the Case for Quality
