Strategic Marketing (Hardcover, 3 ed)

Preface; Chapter 1: The Strategic Perspective; Part 1 - Strategic Analysis; Chapter 2: External Analysis; Chapter 3: Competitive intelligence; Chapter 4: Segmentation; Chapter 5: Internal Analysis; Chapter 6: Developing a Future Orientation; Part 2 - Formulation of Strategy; Chapter 7: Strategic Intent; Chapter 8: Strategy Formulation; Chapter 9: Targeting, Positioning and Brand Strategy; Chapter 10: Product Development and Innovation; Chapter 11: Customer Relationship Management; Chapter 12: Alliances and Relationships; Chapter 13: The Strategic Marketing Plan; Chapter 14: Business Ethics and Strategy; Part 3 - Strategic Implementation; Chapter 15: Strategic Implementation; Chapter 16: Control; Part 4 - Problem-based Learning For Strategic Marketing; Chapter 17: Problem-based-learning; Chapter 18: Mini cases; Index