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· 분류 : 외국도서 > 경제경영 > 관리
· ISBN : 9780787902865
· 쪽수 : 272쪽
목차
Part One: Trust: A Foundation for Organizational Success.
1. The Power of Trust in a Changing World.
2. Defining Trust: The Basics.
Part Two: The Imperatives of Trust: Results, Integrity, Concern.
3. Achieving Business Results.
4. Acting With Integrity.
5. Demonstrating Concern.
Part Three: Creating Trust-Based Organizations.
6. Building Trust Through Leadership.
7. Building Trust Through Organizational Structure.
8. Building Trust Through Organizational Culture.
Part Four: Trust Lost, Trust Regained.
9. Managing the Dilemmas of Trust.
10. Regaining Lost Trust.
11. Sustaining Trust into the Future.
Trust -- Building Resources.
Resource One: Organization Assessment Summary
Resource Two: Leadership Assessment Survey.