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· 분류 : 외국도서 > 경제경영 > 훈련
· ISBN : 9780787996161
· 쪽수 : 196쪽
· 출판일 : 2006-12-01
목차
Accoring to Whom?
Foreword.
Preface.
Introduction.
A Typical Situation.
Serious Performance Consulting.
Characteristics of a Serious Performance Consultant.
Looking Ahead.
Introduction Highlights.
Part One: The NuPlant Case Study.
1. Welcome to NuPlant.
The Request.
Responding to the Request.
Chapter 1 Highlights.
2. Performance Analysis Framework and Process.
Applying the Anatomy of Performance Framework.
The Anatomy of Performance.
Making a Diagnosis.
Prescribing Changes.
The Analysis Process.
Chapter 2 Highlights.
3. The NuPlant Case Study.
Phase I: Desired Results Determined and Project Defined.
Phase II: Barriers Determined and Changes Specified.
Summary of Bert's Findings.
Final Report Postscript.
Chapter 3 Highlights.
4. Case Study Debrief.
NuPlant Project Review.
Top 10 Reasons Why the NuPlant Project is My Favorite.
A Critique of the NuPlant Project.
Project Generalizations.
Scalability of Models.
The Anatomy of Performance and Culture.
The Anatomy of Performance and Leadership.
Wrapping uo the Case Study.
Chapter 4 Highlights.
Part Two: The Craft of Serious Performance Consulting.
5. Performance Analysis and the Internal Consultant.
Serious Performance Consulting on the Inside.
The Organizational Reality of the Internal Performance Consultant.
Dealing with Organizational Realities as an Internal Consultant.
Tools to Assist the Internal Performance Consultant.
Internal Performance Consulting: An Example.
Chapter 5 Highlights.
6. A Path to Become a Performance Consultant.
Dimensions of Serious Performance Consulting Capability.
Building Your Serious Performance Consulting Capability.
The Path Forward.
How About You?
Chapter 6 Highlights.
Appendix A: NuPlant Project Findings.
Appendix B: NuPlant Project Recommendations.
Glossary.
References.
Additional Resources.
