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· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781118517727
· 쪽수 : 304쪽
목차
Foreword ix
Introduction xi
I. Achieving Excellence
Chapter 1: Mission 3
An Inspiring Long-Term Purpose
Chapter 2: Culture 25
How We Do Things around Here
Chapter 3: Recruiting 47
Getting the Right People
Chapter 4: Developing People 65
Training, Educating, and Organizing for Excellence
Chapter 5: Client Relationships 97
Developing Ties That Last
Chapter 6: Innovation 111
Changing How the Game Is Played
Chapter 7: Macro Innovation 133
Changing the Game
Chapter 8: Leadership 151
Bringing the Secrets Together
Chapter 9: . . . and Luck 173
Sometimes It Really Matters
II. Sustaining Excellence
Chapter 10: Trouble 181
Excellence Challenged
Chapter 11: Arthur Andersen 211
Excellence Lost
Afterword 245
Thanks 249
Notes 251
About the Author 285
Index 287