Connected by Design: Seven Principles for Business Transformation Through Functional Integration (Hardcover)

Introduction 1

Part One the Model 21

1. The Growth Challenge of the 21st Century 23

Principle One: Utility is relevance

2. The Digital Revolution 43

Principle Two: Context is king

3. The Ecosystem of Value 69

Principle Three: Synergy captures customers

Part Two Mastering the Model 95

4. The Art of the Possible 97

Principle Four: Reimagine value creation

5. The Digital Service Launchpad 125

Principle Five: Redesign value delivery

6. The Drivers of Connected Growth 151

Principle Six: Redirect toward value capture

7. Cultivating an Ecosystem of Value 179

Principle Seven: Lead like the world depends on it

Notes 203

Acknowledgments 223

About the Authors 229

Index 231