[eBook Code] Student Services (eBook Code, 6th)

About the Authors ix

Preface xxvi

Part One: Historical CONTEXT 1

1 Historical Overview of American Higher Education 3
John R. Thelin and Marybeth Gasman

2 The History of Student Affairs 20
Robert Schwartz and Dafina-Lazarus Stewart

3 Philosophies and Values 39
Robert D. Reason and Ellen M. Broido

Part Two: Professional Context 56

4 Institutional Identity and Campus Culture 58
Kristen A. Renn and Lori D. Patton

5 Campus Climate and Diversity 73
Kimberly A. Griffin

6 What Is Ethical Professional Practice? 89
Sue A. Saunders and Christine M. Wilson

7 Legal Foundations and Issues 107
Thomas Miller

Part Three: Theoretical Bases of the Profession 121

8 The Nature and Uses of Theory 137
Susan R. Jones and Elisa S. Abes

9 Holistic Development 153
Marcia Baxter Magolda and Kari B. Taylor

10 Cognitive Development 169
Patricia M. King

11 Psychosocial and Identity Development 185
Vasti Torres and Brian L. McGowan

12 Critical Theoretical Perspectives 205
Ebelia Hernández

13 Organization Theory and Change 220
Adrianna Kezar

14 Environmental Theories 236
Samuel D. Museus

15 Student Retention and Institutional Success 252
Amy S. Hirschy

Part Four: Organizational Aspects of Professional Practice 268

16 Framing Student Affairs Practice 270
Kathleen Manning, Jillian Kinzie, and John H. Schuh

17 Organizational Structures and Functions 288
Maureen E. Wilson

18 Strategic Planning and Finance in Student Affairs 308
Brian A. Burt and John H. Schuh

19 Assessment and Evaluation 327
Ann M. Gansemer-Topf and Lance C. Kennedy-Phillips

20 Left Behind: How the Profession of Student Affairs Is Underprepared to Meet Students Where They (Digitally) Are 344
Jeffrey Rokkum and Reynol Junco

21 Academic and Student Affairs Partnerships 359
Elizabeth J. Whitt

Part Five: Essential Competencies 375

22 Professionalism 377
Jan Arminio and Anna M. Ortiz

23 Multicultural Competence and Change on Campus 392
Raechele L. Pope and John A. Mueller

24 Leadership 408
John P. Dugan and Laura Osteen

25 Staffing and Supervision 423
Joan B. Hirt, Tara E. Frank, and Patricia A. Perillo

26 Teaching and Facilitation 437
Stephen John Quaye

27 Counseling and Helping Skills 452
Amy L. Reynolds

28 Advising Student Organizations 466
Norbert W. Dunkel and Nancy E. Chrystal-Green

29 Crisis Management 484
Mahauganee D. Shaw and Larry D. Roper

30 Designing Programs for Engaging Difference 499
Sherry Watt, Cindy Ann Kilgo, and Wayne Jacobson

31 Applying Theories and Research to Practice 514
Florence A. Hamrick and Jillian Kinzie

Part Six: The Future 531

32 Evolving Roles and Competencies: Professional Development Reconsidered 532
Peter Magolda and Jill Ellen Carnaghi (with contributions from Aleidra Allen and Hoa Bui)

33 Shaping the Future 550
Susan R. Jones, John H. Schuh, and Vasti Torres

Name Index 567

Subject Index 579