[eBook Code] Projects Without Boundaries (eBook Code, 1st)

PREFACE vii

ACKNOWLEDGMENTS ix

I INTRODUCTION 1

1 WORKING IN A VIRTUAL WORLD 3

Forces Driving Virtual Transformation 5

Rise of Virtual Organizations and Projects 9

Virtual Projects Are Different 10

Transitioning to the Virtual World 18

Assessing the Virtual Project Manager 19

Notes 22

II PLANNING THE VIRTUAL PROJECT, BUILDING THE VIRTUAL TEAM 23

2 PLANNING THE VIRTUAL PROJECT 25

Planning a Virtual Project 26

Establishing Project Alignment 31

Architecting the Virtual Project 36

Understanding the Complexity of Virtual Projects 37

With Complexity Comes Risk 41

Planning Virtual Communication 43

Assessing Virtual Project Planning 45

Notes 48

3 BUILDING A HIGH-PERFORMANCE VIRTUAL TEAM 49

Virtual Project Team Types 50

Differentiating High-Performance 55

Building a High-Performance Virtual Project Team 56

Assessing Virtual Project Team Members 68

Notes 69

III MANAGING PROJECT EXECUTION, LEADING THE VIRTUAL TEAM 71

4 EXECUTING THE VIRTUAL PROJECT 73

Managing Assumptions 75

Hyper-vigilant Governance 76

Managing Outsourced Project Work 84

Managing Change 85

Integrating Distributed Work 87

People Side of Project Execution 89

Influencing Virtual Stakeholders 92

Assessing Virtual Project Execution 99

Notes 101

5 LEADING THE VIRTUAL PROJECT TEAM 103

Be the Project Compass 104

Be the Team Conductor 105

Be the Champion 106

Recognizing the Virtual Team 115

Leverage Your Leadership Style 117

Adding “E” to Leadership 119

Becoming an Effective Virtual Team Leader 120

Assessing Virtual Team Performance 120

Notes 122

6 EMPOWERING THE PROJECT NETWORK 125

Centralize First 125

Empowering by Decentralizing 133

Centralized/Decentralized Project Construct 148

Assessing Virtual Team Collaboration 149

Notes 151

IV ORGANIZATIONAL CONSIDERATIONS 153

7 LEADING A MULTICULTURAL VIRTUAL TEAM 155

Putting Culture in Context 156

Cultural Intelligence 157

Challenges of Multicultural Virtual Project Teams 157

Cultural Factors 158

Creating a Cultural Strategy 165

Converging Company and Country Culture 169

Assessing Cross-Cultural Awareness 171

Notes 173

8 USING TECHNOLOGY TO COMMUNICATE AND COLLABORATE 175

Role of Technology 176

Using Technology to Communicate 176

Using Technology to Collaborate 179

Technology Options for the Virtual Project 180

No Shortage of Options 194

Technology Selection 194

Increasing Technology Usage 197

Notes 197

9 SUSTAINING VIRTUAL PROJECT SUCCESS 199

Changing Organizational and Team Structures 200

Modifying the Project Execution Model 203

Changing Behavior by Changing Rewards 205

Promoting Cultural Awareness 206

Developing Virtual Project Managers 208

Virtual Project Management Journey 219

Notes 219

APPENDIX VIRTUAL PROJECT READINESS ASSESSMENT 221

INDEX 227