Loved: How to Rethink Marketing for Tech Products (Hardcover)

Foreword by Marty Cagan

Introduction: My Story

Part 1: The Foundation: Understanding Product Marketing’s Fundamentals

Chapter 1 When David Beats Goliath: Why Product Marketing Matters

Chapter 2 The Fundamentals of Product Marketing

Chapter 3 Ambassador: Connect Customer and Market Insights

Chapter 4 Strategist: Direct Your Product’s Go-to-Market

Chapter 5 Storyteller: Shape How the World Thinks About Your Product

Chapter 6 Evangelist: Enable Others to Tell the Story

Part 2: How to Do the Role: Who Should Do Product Marketing and How to Do It Well The People and Partnerships

Chapter 7 Strong Product Marketing: Skills of the Good

Chapter 8 How to Partner with Product Management

Chapter 9 How to Partner with Marketing

Chapter 10 How to Partner with Sales Essential Processes and Tools

Chapter 11 Discovering and Rediscovering Market Fit

Chapter 12 Product Marketing in the Age of Agile

Chapter 13 The Metrics That Matter

Part 3: Strategist: Guardrails and Levers: The Tools to Guide Product Go-to-Market Strategy

Chapter 14 When Strategy Guides Product Go-to-Market: Salesforce

Chapter 15 What the iPhone Shows Us About Adoption Life Cycles

Chapter 16 The Brand Lever: It’s Not What You Think

Chapter 17 The Pricing Lever: It’s About Perceived Value

Chapter 18 Marketing When It’s Not About Product

Chapter 19 The One-Sheet Product Go-to-Market Canvas

Chapter 20 Understanding in Action: Real Marketing Plans

Part 4: Storyteller: Clarity and Authenticity: The Process and Tools to Rethink Messaging

Chapter 21 Discover Your Position

Chapter 22 How to Listen and Connect: Expensify and Concur

Chapter 23 Understanding in Action: Netflix and Zendesk

Chapter 24 The Balancing Act: Right Message, Right Time

Chapter 25 The One-Sheet Messaging Canvas

Part 5: Advanced Product Marketing and Leadership: How to Do and Lead It Better at Any Stage Company

Chapter 26 Leading and Transforming Product Marketing

Chapter 27 How to Hire Strong Product Marketing Talent

Chapter 28 How to Guide a Product Marketing Career

Chapter 29 Product Marketing by Stage: Early, Growth, Mature

Chapter 30 Mature Company Inflection Points: When to Lean into Product Marketing

Chapter 31 What You Can Do Right Now

Appendix: Marketing Terms Explained

Acknowledgments

About the Author

Index