Do More with Less : A Guide for Uncertain Times (Paperback)

Acknowledgements, Introduction, Part 1 ? Background to, Chapter 1 Uncertainty, Sustainability and Waste, Uncertainty, Everyday Sustainability, Bad Weather and Climate Change, Waste, Chapter 2 Energy Productivity, Using energy at work, Overall Effectiveness, Energy Productivity, Chapter 3 Technology, People and Process ? the components of Everyday Sustainability, Technologies and Capabilities, Easy, Simple and Practical, People and their Behaviour, Managing Processes Examining the way we work, Technology, People and Processes, Chapter 4 Understanding what is happening at Work, Things we do every day, Value Adding and Value Enabling, The Current State, Technology ? the questions to ask, Dealing with People, Chapter 5 Conducting an energy Use Audit, Identifying the assets at work, Asset Care, Water, Maintenance, Facilities Management, Early Warning Systems, Data: Measuring, Collecting and What else?, Chapter 6 The Analysis: Problems and Solutions , Management Frameworks for analysis, Looking for Trouble, End to End, Analysing the Problem, Common wastes, Waste from emails and internet searches, Workplace Improvements, Carrying out a 5S improvement action, 5S and Reuse, DMAIC analysis, The Most Likely Cause ? the Cause Effect Analysis, The Root Cause Analysis, Chapter 7 The Hard Part: Implementing Solutions and Controlling the Gains, Improve, Easy, Simple, Practical, Defining and Assessing the Needs, What?/ How? When a solution is not a solution yet, Planning and Implementing an Improvement project, Tools and Techniques, Developing a simple project plan, Lean Project Management, Risks, Improvement ? integrating technology, people and process, Change! Do things differently, Do different things, The Switching Costs, Controlling the Gains, The PDCA cycle, Chapter 8 The Boss’ Action Plan, Not the boss yet? Tools and techniques, Chapter 9 Selling it! Identifying benefits, Saving Energy with marketing tools and techniques, The Marketing Mix model, Active persuasion, Chapter 10 Keeping it going, The Supporting Acts, Equipment Upgrade, Support, Training, Innovation, The 3Rs: Respect, Recognition and Reward, Gain Share, Continuous Improvement ? the role of the Change Agent, Supply chain and Customers, Internal and External marketing and communications, A Coherent and Consistent Strategy, Appendix 1 Overall Effectiveness and the Energy Productivity KPI framework, Appendix 2 Glossary of Tools and Techniques, Appendix 3 The House of Quality ? an analysis framework for just about everything, Index