Delivering IT and eBusiness Value (Hardcover)

Chapter 1 Introduction: trends and challenges in IT evaluation; Chapter 2 Answering the challenges: lifecycle evaluation and more; Chapter 3 Project planning for risk, prioritization and benefits; Chapter 4 Project management and post-implementation evaluation; Chapter 5 Developing a balanced business scorecard for IT; Chapter 6 Sink or swim: evaluation as the key to IT outsourcing; Chapter 7 E-valuation (1): not business as usual?; Chapter 8 E-valuation (2): four approaches; Chapter 9 Perennial issues: from infrastructure and benchmarking to mergers and acquisitions;