Bullying and Harassment in the Workplace : Theory, Research and Practice (Paperback, 3 ed)

Part A: The Nature of the Problem. 1. The Concept of Bullying at Work: The European Tradition. 2. By Any Other Name: American Perspective on Workplace Bullying. Part B: Empirical Evidence. 3. Empirical Findings on Bullying at Work. 4. Individual Consequences of Workplace Bullying. 5. The Organizational Cost of Workplace Bullying. 6. The Measurement of Bullying at Work. Part C: Explaining the Problem. 7. Individual Antecedents of Bullying: Victims and Perpetrators. 8. Organizational Causes of Workplace Bullying. 9. The Role of Leadership in Workplace Bullying. 10. Bullying and Conflict Resolution. 11. The Role of Discrimination in Bullying. 12. Harassment in the Digital World: Cyberbullying. 13. Cross-Cultural Issues in Workplace Bullying. Part D: Managing the Problem: Prevention and Treatment of Workplace Bullying. 14. Prevention and Treatment of Workplace Bullying: A Taxonomy and Overview. 15. An Occupational Health Perspective to the Prevention of Workplace Bullying. 16. Managing Workplace Bullying: The Role of Policies. 17. The Role of HRM in Dealing with Bullying. 18. Investigating Bullying Complaints. 19. Bullying and Individual Coping Strategies. 20. Managing Workplace Bullying: The Role of Counselling. 21. Rehabilitation and Treatment of Bullying Victims. 22. Legal Remedies Against Workplace Bullying: An Overview. 23. Strengths and Limitations of Legal Approaches to Bullying.