Arise: The Art of Transformational Coaching (Paperback, 2)

About the Author xxi

Acknowledgments xxvii

Foreword by Alexandrea Creer Kahn xix

Introduction 1

Every Child, Every Day 2

An Overview of This Book 4

From London to Oakland to Nairobi 12

The Bridge to Everything 17

1 Transformational Coaching: Why No One Can Learn from You If You Think They Suck 21

A Transformational Coaching Conversation 22

Coaching Is Professional Development 29

The Core Principles of Transformational Coaching 31

Four Theories of Action That Drive Transformational Coaching 33

A Transformational Coach’s Essential Beliefs 41

Comparing Traditional Instructional Coaching with Transformational Coaching 48

The Impact of Transformational Coaching 51

2 A Transformational Coach’s Ways of Being: How to Create the Conditions for Transformation 57

The Primary Role of Emotional Intelligence 59

The Dispositions of a Transformational Coach 66

People Remember How You Made Them Feel 77

3 The Foundational Abilities: The Cornerstones of Transformational Coaching 79

How to Coach a Teacher Who Opposes the New Curriculum 80

Coaching the Three Bs 86

Building Trust 90

Cultivating Agency 98

Navigating Power Dynamics 102

All We Need Is 15 Minutes 116

4 How to Listen: This Will Change Your Life 119

What Is Listening? 120

Common Obstacles to Deep Listening 124

How to Be a Good Listener 130

The Joy of Listening 136

5 Fifty Questions to Ask: And Four Types to Avoid 139

What Not to Do 140

Whenever Possible, Be Quiet 144

The Hardest Coaching Skill of All 146

The Coaching Stances 150

It’s Not About the Nail 159

Five Coaching Survival Phrases 163

A Little More on What to Say and How to Say It 169

Forget the Stems, Remember the Source 175

6 Listen, Think, Respond: Inside the Mind of a Transformational Coach 177

The Three Steps in a Transformational Coaching Conversation 180

An Overview of the Thinking Tools 183

Every Conversation Counts 186

7 What You Need to Know About Emotions: And Why You Don’t Need to Be a Therapist 189

But I’m Not a Therapist 191

Why Is It So Hard to Deal with Emotions? 195

What You Need to Know About Emotions 198

Stressed, Tired, and Overwhelmed 203

Trauma-Informed Coaching 207

When Did You Stop Dancing? 219

8 How to Coach Emotions: Without Making Things Weird 221

Address Core Human Needs 222

Use ACE Emotions 226

ACE Emotions in Action 234

Coach into the Spheres of Influence 238

Use Strength- Based Coaching 243

Additional Considerations When Coaching Emotions 248

9 How to Coach Resistance and Resilience: It’s Easier? and Harder? Than You Think 257

What Is Resistance? 260

Resistance Is Optional 269

Can Someone Be Uncoachable? 277

How to Respond to Resistance 281

How to Cultivate Resilience 286

Witness and Behold 292

10 How to Coach Ways of Being: Coach the Person, Not the Problem 295

The Complexity of a Way of Being 298

Coaching Core Values 305

Coaching Personality Traits 311

Coach the Person, Not the Problem 314

11 How to Coach Beliefs: Change the Story, Change the Reality 317

Recognizing Beliefs 321

Unpacking Helpful and Harmful Stories 323

Naming the Stories 328

Exploring Beliefs 331

Trust the Process 338

12 What You Need to Know About Equity: And Why We Must Start with Race 341

Why Focus on Racial Equity 344

Power, Privilege, and Identity 346

What Is Racism? 349

How Racism Manifests in Schools 354

What Is to Be Done? 358

13 How to Coach for Equity: On Building Bridges 361

Who, What, When, Where, and Why Coach for Equity 363

Cultivating Identity Awareness 365

Why Calling People Out Doesn’t Work 370

How to Change Beliefs 374

What to Say When You Hear Something Racist: A Cheat Sheet 386

How to Navigate All the Emotions 391

14 How to Coach Behaviors: It’s Time to Close the Gaps 395

How to Do a Classroom Observation 397

The Gaps Framework 407

Adult Learning Principles 417

Planning the Debrief 422

How to Coach an Open, Receptive, “Easy” Teacher 427

15 The Art of Transformational Coaching: Heart-Centered Coaching 435

The Coaching Lenses 436

Using the Coaching Lenses to Plan 439

The Art of a Transformational Coaching Conversation 446

Reflecting on a Coaching Conversation 458

Things We Don’t Talk About, Yet 461

Conclusion: All You Need Is Love 465

References 467

Appendix A: Transformational Coaching Mini-Rubric 471

Appendix B: The Core Emotions 477

Appendix C: The Coaching Lenses 481

Index 489