The Passenger Has Gone Digital and Mobile : Accessing and Connecting Through Information and Technology (Hardcover)

Contents: Preface; Forewords by Akbar Al Baker, Eric R. Conrad, Constantino de Oliveira Jr., Tewolde GebreMariam, Henry H. Harteveldt, Peter Hartman, Christoph Klingenberg,Tan Sri Dr. Munir Majid, David Neeleman, Azran Osman-Rani, Greg Schulze and Francesco Violante; Introduction; Creating information-driven and technology-enabled solutions for airlines and passengers; Game-changing technologies for airline business models; Current information- and technology-enabled initiatives; Potential information- and technology-driven initiatives; Hurdles in implementing new enabling technologies; Opportunities for overcoming hurdles; Preparing for competitive renewal opportunities; Appendix; Index.