Aircraft Interior Comfort and Design (Paperback)

What Every Manufacturer and Airline Should Know about ComfortTwo Comfort StoriesRole of Comfort in SalesThe Difficulty of Making People Feel ComfortableThe Good News: It Is Possible to Make PeopleFeel More ComfortableComfort TheoryComfort ManifestationsPersons Influencing the InputReferencesOther Aircraft Interior Comfort StudiesLack of Many Substantial Studies on Aircraft ComfortA Classic StudyGerman Study on Aircraft Interior ComfortA Study Regarding Service, Perceived Value, and Satisfaction in TaiwanA German Study of NoiseA Dutch Study Regarding Aircraft Interior ComfortA U.S. Study Regarding Passenger ExperienceSome ConclusionsReferencesThe Voices of over 10,000 CustomersTechnology versus PassengerInnovations Have Their EffectsStudy MethodologyReflectionReferencesNew Demands for Aircraft Seats Based on Recent ResearchUsing Research for Seat DesignSeat Design and HealthAircraft Seats Should FitPitch WatchersDesigning an Aircraft Seat Is DifficultIdeal Pressure DistributionSeating and Shear ForcesComfort and SeatingSpecific Dynamic Seat CharacteristicsComfort and "Wow"Feet Off the GroundBackrest AngleSeating and ElectronicsOther Features: Headrests and MassageOpportunity for DesignersReferencesThe Ultra Comfortable Flight ExperienceIntroductionThe Flight ExperienceReferencesIllustrations and Comments on Aircraft Interior Comfort and DesignIntroductionLeg roomServiceHygieneLuggage RoomNeighbourSeatIFEDelay/WaitingOther IllustrationsDesignSafetyBusiness ClassBook SummaryIndex